Last updated: 25 June 2026
OL Concreting respects your privacy and is committed to protecting the personal information you provide when contacting us, using our website or making an enquiry about our concreting services.
This Privacy Policy explains how we may collect, use, store and protect your personal information.
Who We Are
OL Concreting provides residential, commercial, industrial and rural concreting services across Gympie, the Sunshine Coast, Tin Can Bay, Rainbow Beach, Childers and surrounding areas.
Our services include shed slabs, house slabs, concrete driveways, hard stands, exposed concrete, decorative concrete and stamped concrete.
You can contact us using the details below:
Phone: +61 417 706 002
Email: ol_concreting@bigpond.com
Facebook: https://www.facebook.com/olconcrete/
Information We May Collect
When you contact OL Concreting or use our website, we may collect personal information that you choose to provide.
This may include:
- Your name
- Phone number
- Email address
- Property address or project location
- Details about your concreting project
- Photos, plans or documents you provide for quoting purposes
- Messages or enquiry details sent through our website, email, phone or social media
- Any other information you choose to provide when dealing with us
We may also collect general website information such as browser type, device type, pages visited and how visitors interact with our website. This information may be collected through cookies, analytics tools or similar website technologies.
How We Collect Information
We may collect information when you:
- Submit an enquiry through our website
- Call, text or email us
- Contact us through Facebook or other social media platforms
- Request a quote
- Send photos, plans, measurements or project details
- Engage us to provide concreting services
- Visit or interact with our website
We only collect information that is reasonably necessary for providing our services, responding to enquiries, preparing quotes, managing projects and operating our business.
How We Use Your Information
OL Concreting may use your personal information to:
- Respond to your enquiry
- Contact you about your concreting project
- Prepare quotes or estimates
- Arrange inspections or site visits
- Provide concreting services
- Manage bookings, scheduling and project communication
- Send invoices, receipts or business records
- Improve our website, services and customer communication
- Maintain business records
- Comply with legal, insurance or accounting obligations
We may also use your contact details to follow up on an enquiry or provide information about our services where appropriate.
Website Cookies and Analytics
Our website may use cookies, analytics tools and similar technologies to help us understand how visitors use the website and to improve the user experience.
Cookies are small files stored on your device by your browser. They may help the website remember your preferences, measure website traffic or understand how visitors interact with pages.
You can disable cookies through your browser settings, although some parts of the website may not work as intended.
Sharing Your Information
OL Concreting does not sell your personal information.
We may share your information where reasonably necessary with trusted third parties who help us operate our business or provide services. This may include:
- Website hosting providers
- Email and communication providers
- Accounting or invoicing systems
- Contractors, suppliers or service providers involved in your project
- Insurance providers, legal advisers or professional advisers
- Government, regulatory or law enforcement bodies where required by law
We only share information where it is necessary for business operations, service delivery, legal compliance or project management.
Social Media and Third-Party Websites
Our website may include links to third-party websites or platforms, including Facebook.
If you interact with OL Concreting through Facebook or another third-party platform, your use of that platform may also be governed by that platform’s own privacy policy, terms and settings.
OL Concreting is not responsible for the privacy practices of third-party websites or platforms.
How We Store and Protect Information
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
Personal information may be stored in email accounts, business records, website enquiry systems, accounting systems, mobile devices, cloud services or physical records.
While we take reasonable steps to protect information, no method of online transmission or electronic storage is completely secure. You should take care when sending sensitive information online.
Accessing or Correcting Your Information
You may contact OL Concreting to request access to personal information we hold about you or to ask us to correct information that is inaccurate, outdated or incomplete.
To request access or correction, contact us using the details below:
Email: ol_concreting@bigpond.com
Phone: +61 417 706 002
We may need to verify your identity before providing access to information or making changes.
Direct Marketing
From time to time, we may contact you about our services if you have made an enquiry or previously dealt with us.
You can ask us to stop sending promotional or follow-up communications at any time by contacting us by phone or email.
How Long We Keep Information
We keep personal information for as long as reasonably necessary for the purpose it was collected, including providing services, responding to enquiries, maintaining business records, meeting legal or accounting requirements and resolving disputes.
When information is no longer required, we may delete it, de-identify it or securely dispose of it where reasonable to do so.
Privacy Complaints
If you have a concern about how OL Concreting has handled your personal information, please contact us first so we can review and respond to your concern.
Email: ol_concreting@bigpond.com
Phone: +61 417 706 002
Please include your name, contact details and a clear description of your concern.
We will aim to respond within a reasonable timeframe.
Changes to This Privacy Policy
OL Concreting may update this Privacy Policy from time to time to reflect changes to our business, website, services or legal requirements.
The updated version will be published on this website with the latest update date shown at the top of the page.
Contact Us
For privacy questions, access requests, correction requests or complaints, please contact OL Concreting:
OL Concreting
Phone: +61 417 706 002
Email: ol_concreting@bigpond.com
Facebook: https://www.facebook.com/olconcrete/